I am most impressed with British Airways, however it took a lot of phoning around to get to the correct person! Last Month two of us were travelling back to Cape Town from Heathrow with BA and when we arrived in Jhb our lugguage was missing. After reporting this, we were told the suitcases would be ...
On the 29/08/2013 @ 14:00 I called the Voyager Miles contact centre. Firstly, I was surprised by the quick response time in getting my call answered (unlike when trying to call SAA). Akhani assisted me and within a few minutes my query was resolved. Thank you Akhani, you restored my faith in call ...
Please refer to my Mango reference number: LCXGYH I flew JHB (ORT) to CT on Friday, 18 October 2013 at 18:30 and I returned from JHB (ORT) yesterday, 20 October 2013 at 17:00. When I booked my sear on September 25, I specifically requested WINDOW seats (I was allocated 3A for the flight out and 3D ...
Last year when traveling to Cape Town from Johannesburg, when I went to check in, the flight was over booked so to compensate time lost I was given a voucher of R400 and was told not to loose it as "anyone can use the voucher". I even asked if I could give it to a friend or relative and I ...
On 24/10/2013 I checked in my luggage at the Lanseria airport. My luggage was weighed at 23kg and then the check in assistant asked me, do I have a Kulula credit card, because if I have a Kulula credit card, then I don't have to pay extra for my luggage. I said no, but we are frequent, business ...
Offered a Zimbali Vacation, paid R10 000 towards deposit which in total was suppose to be R20 000 the other R10 000 was going to be paid by end of October 2013 due to fiancial well being I have cancelled this, as far as the agreement u become a full member once u have paid the deposit in full, ...