I was in a car crash on my way to the airport on Sunday night. As I was admitted to hospital, I missed my flight and couldn't notify Kulula because the call centre had already closed. On contacting the call centre today to ask for what ever kind of refund possible (despite their T&Cs saying ...
I booked a return flight with kulula and on the day I was running late so I missed my flight for 13:50 I went to their offices and requested that they put me on their next available flight at 14:40 then they started telling me that they can't use a copy of my I.D I then told them I recently lost my ...
I wanted to give my husband an adrenaline rush for his 40th birthday & came across their site. I logged a request via the site. Nobody got back to me. I had to phone in & enquire. Was told that they've changed their online booking system & some of their enquiries aren't coming through. ...
On June 6 this year I was invited to a presentation to one of your regional offices above. I must say that the presentation was good, in fact it sounded too good to be true but the consultant ensured me that whatever they are offering will be what I sign up for. 1stly, I was told that Im purchasing ...
My husband and I were approached at Ushaka Marine World in 2012 and we sat through a misleading presentation by the sales rep for this travel package. We signed up in good faith, after which I called to make a group booking (something I was assured at the presentation I could do) only to be told ...
Since i sent my complaint, i received a call from flexi that my matter is being investigated but your lawyers can't stop threatenning me. im still waiting for the response plz. ...