I contacted Jet airways 2 months ago asking how much is baggage allowance. The lady said 2 times 23 kg per person. So we thought thats awesome. So we booked the flight now we saw its only 23kg pp. i contacted the office asking for a basinet seat for us as we have a baby and how much kg are we ...
I booked the bus from Durban to JHB on 4 November 2013 at 11:00 am for myself and my 3 year old. According to my ticket we are to embark on the bus at 11:00 am. But that never happened; nobody from the ticket office would take the time to inform the travelers that there is a problem; they just sat ...
DISGUSTING ELDO'S COACHES! I booked the bus from Durban to JHB on 4 November 2013 at 11:00 am for myself and my 3 year old. According to my ticket we are to embark on the bus at 11:00 am. But that never happened; nobody from the ticket office would take the time to inform the travelers that there ...
Good afternoon Albie. I know I'm nearly a few months overdue however wanted to let your company know that you are always going the Extra 2 Miles for your customers, have an excellent Customer Service Attitude. Whenever I'm on a British Airways flight I would receive my special meal with a smiley ...
I bought a flight long a go with a 14 hour layover in Amsterdam. The flight was cheap and I Thought I can always adjust things when the time comes. All I wanted to do was get to Amsterdam on my own and then re join my connecting flight. I mean I have paid for the entire flight and I should be able ...
Called the helpdesk to get a refund on my ticket I bought from Johannesburg to Cape Town because I wanted to cancel and get a refund back. They told me I can't get a refund because I didn't cancel within 48 hours. Now firstly I didn't know about the 48 hour period and second I called two hours ...