Good day I'm so upset as I always use Translux for travelling. I got onto bus at Bellville Pac du cap with 2 luggage trolleys bags a black and a green one on the 07/11/2013 at 7am. when I reached George on 07/11/2013 at 1pm I saw they didn't have my black bag and inside there was 8 pair of shoes ...
PLEASE DO NOT TRUST GLOBAL VISAS NOW KNOWN AS IXP GROUP (The change in name, just evidence of their unethical and dishonest nature) They left me paying over R40, 000.00 debts for something I never got. Once I made my payment I found out that this was the worst possible thing I could have done. ...
I recently booked a flight from OR Thambo to Cape Town internantional with my family. On arrival at Cape Town Internantional, one of our bags had been damaged and the contents. Nothing could be done at the Kulula counter and therefore a e-mail backwards and forwards scenario started. i had to ...
I have booked a trip in advance to Cape Town (end of March 2014) and now have to cancel the trip due to personal circumstances. I understand that cancellation policies vary from company to company, so was anticipating that I would lose a % of the amount already paid. Kulula's cancellation policy is ...
My Family were traveling to Amsterdam so they elected to travel KLM. As they were going to compete in a latin and Ballroom competition we purchased an extra luggage bag to save the inconvenience of being overweight at the airport. On arrive at the check in there was quite a que and I noticed a few ...
Booking was made and paid for. When I tried to check in the system said I had not paid for my booking. I then called the call centre and I was told that my booking was not paid for and therefore cancelled. I was then asked to go to the bank and get a bank statement as proof of payment. Following ...