As previously written on this website, a follow up on non committal of Cath Hoy promise to me, this lady promised me a better service, she wanted to proove to me that i am complaining for nothing and guess what, her broom swept clean for exactly 5 minutes. she said she will take me under her wing ...
17 Nov - I've logged a complaint on 27 Nov. The airways broke my suitcase. I can never use it again. The handles were broken.. Kulula told me a "Senior Staff member" will give me a call... ok so i've waited for almost 3 weeks... still no phone call and that from a senior staff member... ...
I was supposed to get on flight JE149 from JHB to CPT at 16H00 31/04/2014, flight delayed dew to mechanical issues for 2 hours. For our flight back JE166 17H00 02/02/2014 we were standing in front of the departure doors for 30min before they let us on the bus to go to the aircraft, we were told to ...
On 31 Jan I flew on LAM Flight TM333 from Vilanculos to O.R. Tambo. I accidentally lefy my IPAD on the plane.i reported this to LAM staff & Manager Mr Manyisa, advised me at 19h15 that my IPAD had been found when the plane landed in Beira. I arrived at ORTIA the following morning as arranged to ...
I booked the chapel in November 2013 for used in April 2014 and also made payment. I changed my mind and requested a refund from Ingrid via email. I did not get a response for a week after which I decided to call. The receptionist that answered was not only incompetent she proved to be very rude. ...
Terrible service from day 1. Paying for my holiday back in August was a pain with more calls to the agent than necessary to get it done. Then we received the trip documents with incorrect spellings of names (don't want to leave this to chance when traveling to another country) This was eventually ...