Booked accommodation at a guest house through Safarinow and paid deposit. Arrived to find establishment locked and no answer on contact numbers. Had to make other arrangements. Safarinow refusing to repay deposit, passing the buck. ...
We went to the Bruce Springsteen Concert on Saturday 1 Feb and decided to use the train. It was a fabulous experience. We were not sure where to go - and everyone we spoke to was polite and pleasant (even those who didn't understand what we were asking!), we eventually found the platform, where we ...
My flight was scheduled to board at 19:10 on the 2nd February 2014. However when I got to the boarding gate this flight was indicated as delayed with boarding time at 21:25. I then decided to pay an extra fee to sit in a lounge as we all know to unexpectedly waiting at an airport is uncomfortable ...
My parents were scheduled to fly from Cape Town to Lanseria on Friday, 31 January. Unfortunately their vehicle with identity documents were twee weeks before, so they would have no identification documents when booking in at the airport. My mother could not obtain a temporary ID as her fingerprints ...
Good Day, I am not sure and do not want to make wrong accusations to who the Supplier is on this complaint. I have a GREAT concern regarding the Golden Arrow buses that was taken off the route from Cape Town bus depot connecting to Sea Point. I do understand that MyCiti is coming into play, but ...
I sent the following complaint on Monday on your Facebook page, I have not received a response. "This morning at Retreat bus station where buses depart on route to Cape Town. There was a lengthily line of passengers waiting to get on. A bus pulled up and begun to let passengers in. After a ...