Good day. I have called the Mango call centre on at least 5 occasions today and have waited an estimated total of 30 minutes trying to get assistance from an agent to no avail. Its no EXCUSE to say that you have a special on launch hence the high call unanswered rate. The call centre management ...
My brother booked a bus from bellville to pretoria and the bus was suppose to depart at 18:30 now its 19:21 and we still waiting as I am typing this. My brother called SA Roadlink branch in cape town the lady who answered the phone told him the bus is not yet at the station and she doesnt know ...
I complete a online reservation request in the beginning of Jan 2014... I waited a hole month for Forever REsorts to get back to me just to tell me they are fully booked. and still have the nerve to tell me I MUST keep on call to see if there is any cancellations... To with it!! imagine after a ...
I cannot believe the service I have received and I've asked for a refund! First off, the package was completely oversold to us. I was told that there was an ICT sales shortage in New Zealand only to be told by another person in IXP, week later, that there isn't. I was told I would be assisted in ...
Previously we used to have a very reliable Travel agent that used to book all our overseas trips every Term or year we Travel, that we trust and she used to look out for us as her clients. This Time around we decided to use Imagine Holidays because they currently have a nice special going to Italy ...
I bought vouchers with one of the Agent of Breakfree and immediately I called the Breakfree wow fantastic service I was told that they will send me the list of hotels they are working with, Anne is very communicative I haven't done any reservations but I'm looking forward to use them I have list of ...