What a pleasure dealing with Mango, twice I have had to move my flight and book an extra flight for someone else! After waiting a brief period on the phone which can be expected for calling after hours, the call centre agent was friendly, professional and thorough! To add, I flew to Cape Town from ...
Booked and paid for a flight to DBN for next week from Lanseria, received and sms confirming the flight had been cancelled, then received a call today to ask if I want to take the mid afternoon flight... how does that work, appointments for business were made, car hire booked, accommodation booked ...
I have kulula flights booked for February and was recently made aware that the event I was supposed to be attending had been moved to the weekend earlier. I booked a new flight on sale from another airline as Kulula ticket prices were through the roof, however was left with my original booking. ...
I have bought about 20 tickets in the last week through [URL Removed] and needed to cancel one of them today as one of our reps resigned. Only to be told "because I booked a cheap seat I could not get a refund" the tickets cost me almost R4000.00. I wouldn't call that cheap. No where on ...
Greedy Mango - I logged in and made an entire booking, page after page, down to pushing the send after entering credit card details. At that point Mango tells me the booking is no longer available. I panic, thinking the flight is full. In the meantime, Kulula prices have gone up. I start the ...
After sending a brief query to Flight Centre, I was subscribed to the newsletter (without being asked) and have not been able to unsubscribe permanently. Either I have been subscribed to multiple newsletters, the unsubscribe function does not work, or I am constantly re-subscribed. I've ...