I am very disappointed at the service rendered by city liner .on this date of 28/12/13, i was supposed to be in a city liner bus from port elizabeth to cape town which was supposed to leave at 06:45 and arrive at 19:00 in cape town.now my concern is that the bus came 2and half hours later and ...
I have had to rebook, change tickets, get vouchers... lost my voucher, lost my original ticket numbers, etc etc. In other words, I have basically been a nightmare client. But at every turn, I have had only the kindest, most efficient, outstanding service from Intercape, including at 5am! While ...
I claimed a refund on a ticket I initially did not use, due to change of plans and decided to fly out with a different excellent airlines prior to the planned trip. Air France agreed to refund me with an "open" ticket for a year subject to me providing with a date. Which I had to think ...
Me and my sister was travelling on flight JE144 Mango from Cape Town to JHB on a27 Dec 2013. She put her Samsung Tablet in front pocket of suitcase with intention to take out at check in point, but totally forgot, only realising it once we got on plane. We were nearly sure it being so valuable it ...
I called into the call centre to make an enquiry about a booking made online. The young lady who answered the call was extremely rude and impatient. She questioned my queries in a manner that belittled me and when I confronted her about her bad attitude she hung up on me. I find this service ...
When the Translux arrived, half an hour late, the bus driver barely stopped before just carrying on. We were standing across the road, about 20 metres away, the driver stopped, paused, as we were about to cross he sped away. It then took an hour and a half to get a response from the call centre as ...