The saa service desk has only two desks open and are very slow. The excess baggage office has 5 tellers and the ticket sales only 2. There is no people helping. I have waited for over 45 minutes in the queue ...
I've called Translux call centre earlier this morning (2013-12-27) to re-schedule my wife's departure (who is in the Northern Cape) time from the 3rd January 2014 to 30th December 2013, after presenting the reference number i was told by the call centre agent that the date has been amended as ...
I AM A STUDENT WHO WAS GOING HOME FOR CHRISTMAS. loss of personal property (luggage). My big blue, Couchman bag containing ID Book; Matric Certificate; External Hardrive; DVD's, Books and ALL my clothing items disappeared in Eagle Liner Bus's luggage compartments due the carelessness of the luggage ...
3 months ago we booked our holidays through SafariNow in Cape Town, the place we booked Bayview Heights burnt down on Sunday, The people at the accomodation called us the next to say that they will be refunding us our money and will give us free holiday, What happens to our December holidays? I ...
We had a big meeting at Forever Resort, Swadini from 10 to 13, December, 2013. Attendants were around 250 people.. Beforehand we had to meet the team a few times and we needed their help during the period. I want to give thanks to the team because they were ready to hear us and upgraded. The ...
I booked a bus ticket in Pretoria for someone who was supposed to travel from Durban to Pretoria. The person was late for the bus and I phoned the Intercape headoffice in Cape Town, where the call centre is, to cancel the ticket. They told me that I can't cancel but could only get a credit note ...