This report is premature as I haven't taken up the issue with the supplier yet. It's taken a week to just get a contact address for a supervisor. I was just checking to see if there had been other complaints, but at this point we are devastated that we were so blatantly to! Just about every answer ...
I made a booking for my mother. Used her home name which is her second name. I phoned call center and spoke to manager stolo asked him to please correct it for me. He insisted that he could not help me without a charge and that no one at mango can help. I'm sure someone at a company like mango ...
My husband and many others booked on Kulula flight (MN 0701) from Cape Town to Durban on 03/01/2013 at 10.35 a.m. had the unfortunate experience of a delayed flight, which eventually departed at 8.15pm that evening. There was no valid reason given and after a long wait a voucher for R65. was given ...
On the 28th of December 2012, i travelled with Citiliner bus to Cape Town. It was estimated to take 18hours but that was not the case. In fact it turned out to be the WORST trip EVER!!! First, the aircon was on for 3hrs thereafter it was off, after several requests from customers, the bus drivers ...
We are having the same problem with Flexi Club. My father has been a member, conned into getting onto the scheme as they normally do and when he tried to cancel soon after that they would not allow him to saying he has to keep it for 5 years. it is now 13 years later and they are still refusing to ...
I had booked a bus on 23 Dec 2012 from Jhb to Dbn, the only problems I had with SA Roadlink was that there were cockroaches running around the bus, and next to our seats. This is very unhygienic and distasteful. Apart from that, the aircons were NOT working throughout the trip, it was an extremely ...