On the 31st December 2012, my mother faxed in a copy of the filled out forms requesting wheelchair assistance for her mother to the door of the plane. My grandmother is 76 years old, she is elderly and has had 4 hip replacements as well as a back operation, she cannot walk long distances and relies ...
I boarded the bus with my son and there were no place where there were two seats available for us to sit together, the lady stood up, started asking people sitting alone if they would sit with someone else so that my son and i could sit together, just as i was smiling from ear to ear, they handed ...
MY DAUGHTER WAS TO FLY BACK FROM CAPE TOWN TO JHB AND ARRIVED FOR CHECK IN - WITHIN - THE ALLOWED TIME PRIOR TO CLOSURE/FLIGHT TAKE OFF. SHE WAS DENIED BOARDING AND ON ENQUIRY AS TO WHY?? WAS COMPLETELY IGNORED AND WAS INSTRUCTED TO GO RE-BOOK.! PASSENGER =YOUNG ADULT WITH NO TRAVEL EXPERIENCE - ...
On the 16 Dec 2012 I booked 3 tickets from Richards Bay to Midrand for the 30 Dec 2012. The bus was supposed to leave at 10.05 am that morning from Mc Donalds in Richards Bay. Everyone was eventually on the bus as we thought it was going to leave at 10.05. It was so hot that I got off to get some ...
On the 10/01/2013 just after 8:00 i bought a ticket at shoprite at Jan Kempdorp for my brother who is in Pretoria to travel to warrenton. The bus was scheduled to depart 11:45. My brother missed the bus so i decided to contact the call centre for a reschedule. A woman who introduced herself as ...
I was travelling to Johannesburg from Dubai with two young children in December 2012, having booked my flights in April. I requested that the SAA representative who booked my flights select seats where we could sit together. Unbeknownst to us she prebooked seat numbers that do not exist on the ...