I made a flight booking online that I subsequently changed the returning leg 4 days before my travel date. I paid for the flight changes via credit card and received a confirmation email that the changes had been effected and payment received instantly. To my surprise, on the travel date when I got ...
Roughly one month ago i booked a ticket from Mango Airlines via their online service, a few days later the charge went off on my credit card, but then 2 days later it went off again. Been charged twice for the same ticket, i went to my bank who then called the Mango refunds department and and, ...
Good Day, I am writing this on behalf of my mother, who becuase of resorurces can not do it for herself. Mrs MC Mogwera, Membership number:674960, Yesterday 15/01/2013 my mother called in to book for a weekend (01 till 04 March 2013) at one of your resorts, she called in this morning to inform that ...
Hoping NOT to deal with the Call Center - I made a booking online for accommodation. However the booking had an "error" and without having the option to cancel the booking - I was forced to phone the call center to find out what the error was. After speaking to several call center agents; ...
Good day, I am a member of VRS and am so disgusted by the information received as i spoke to three different agents named Leilani (which assisted me very nicely with my KAGGA KAMMA boking) however contacting VRS via email i requested an update on my points and a updated list with the availble ...
Last week i laid a complaint as to the poor service that i received from my trip from zimbabwe to johannesburg on 7 January. Your employee failed to change on the system as to where the bus was to collect me and as a result i was left by the bus.it had to turn back and collect me. Further i was ...