I had booked a package with flight center to Egypt and Dubai. When I arrrived in Cairo I was booked into the most apalling hotel, prior to going on this trip I was assured by Chana that it was a 4 star hotel, but instead it should have no stars. I had to then make arrangements while on holiday to ...
Since the so called upgrade on the SAA Website in October 2012 I have been degraded from Star Alliance Gold to Star Alliance Silver. I became a SAA Voyager Paltimum member in the mean time, but is still a Star Alliance Silver member! Everytime the "Problem will be rectified on your next ...
The response from Avoca travels to my prior complaint is actually filled with untrue statements. Firstly- this was a FOUR star package, not a 3 star (as incorrectly mentioned in Avoca's response). Secondly, the Eastin hotel in Bangkok is a FOUR star hotel, not a 3 star (as incorrectly mentioned in ...
Recently made a booking with this service in good faith, attending an a concert in the area. Unfortunatly the venue has been changed by the promoter. Due to a SAPS order! Not only are we hit by a cancelation charge but an admin fee as well! This goes against the Consumer Protection Act, which ...
Earlier this month I had a bad experience with Greyhound and I complained via email to their local customer service. This was folllowed up, and I received replies to my complaints. I then received an email from Mr Du Buisson who is the Customer Care Management of the holding company Unitrans. I was ...
The service at the Flight Centre branch in the N1 City mall in Goodwood, Cape Town is pathetic! I went into the branch on 3 different occasions and was assisted by 3 different consultants on my visits to request a quote for flights and accomodation to New York for 10 days. To date i have not ...