After numerous request and a ruined holiday - see mail req and response below - i am still awaiting both of these refunds - do not buy off Groupon SA
02 April 2013 10:16 AM
To: Groupon - MyCityDeal
Subject: RE: Your Groupons
Good day,
I still have had no refund for two of the items listed below
1) Krugersdorp: Three night stay with buffet breakfast daily and 1 dinner at The Cradle 01.05.2013 Expiry - as per my numerous mail The Cradle will not honour the deal so please refund into my credit card account as a matter of urgency. I have had to pay for other accommodation already.
2) Spanish Cooking course at Comida La Vida - expiry 20.04.2013 - once again as per the previous owner John Thompson 011-021-5420 has sold the business and cannot provide the service - apparently you have given me a credit into a groupon account but as this is no fault of mine I need this to be refunded into my credit card
Dear Customer,
Following your request, a refund has been made to your credit card.
Please allow for 3-5 working days for the funds to reflect.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
The Refunds Team
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