AfricaComplaints.com » Advertising » Complaint / review: Groupon SA - Wolfkop booking paid for but no voucher ever recei | #153115

Groupon SA
Wolfkop booking paid for but no voucher ever recei

To whom it may concern

We are already in July. I have not received any refund to date. Please settle this ASAP. This is becoming ridiculous.

We booked in April and to date no voucher for the Wolfkop camping has been received after several phone calls and emails send to customer service, therefor we requested our money to be refunded. Very dissapointed in this poor service. We were looking forward to the Wolfkop camping site.

Gwen

From: Groupon SA [Email Removed]
Sent: Wednesday, June 19, 2013 3:58 PM
To: Job, Gwen
Subject: Refund Confirmation

## Please do not write below this line ##
Dear Customer,
Following your request, a refund has been made to your credit card.
Please allow for 3-5 working days for the funds to reflect.
Should you require any further assistance, please do not hesitate to contact us.
Regards,
The Refunds Team

Date:

Company: Groupon SA

Country: South Africa   City: Capetown

Category: Advertising

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