On the 25-Dec-2013, I received a loyalty points sms, I had never used my points before. I used them to purchase an uncapped data bundle, received an sms confirming that. On the sms it did not say you needed to activate service, nor did I receive any further sms. I now have a 67000.00 Data Charge. ...
Good day. I sent in my phone for repairs on 6 January 2014 to be repaired. It is insured by MTN. It has a cracked screen, the battery is faulty, the charging port does not work and the charger doesn't work. They told me it would take 2-3 weeks time. Today I went to collect my phone (exactly a month ...
Disappointed!!! About 2 weeks ago I had a very shocking phone call about me being a Blackberry user and I am used to the BIS service, but I am aware that this is not avail. anymore and also having problems after a year with my Blackberry, I'm moving away from Blackberry, but then I need someone to ...
On 04/02/2014 I called MTN retentions to upgrade from a voice package to a data package to get a tablet. The request was logged (10 8852 897) stating that it will take 3 days to change the plan and thereafter the upgrade can be done. I have since been disconnected from the network. MTN says I have ...
Hi, I am making contact on social media as contacting your call centres is pointless. Its been roughly 2 months of dealing with your staff trying to have my upgrade processed and then a to have the device replaced due to OBF. Now finally they managed to collect the device after a month of fighting ...
On the 10 January a Nokia cell phone was delivered to my house. Unfortunately I was expecting a S4 that I had ordered, so accepted the package. RAM did not really let me see the documentation before signing and left. When I looked at it I realized a Nokia Lumina 520 had being delivered. I ...