I applied for a 2MB uncapped ADSL line from Telkom around 30 January 2014 and was told that my area supports speeds of up to 4MB. The technician that arrived connected a D-Link router and I completed the self installation. The line is absolutely unusable! I am able to enter a website, but the ...
I pay Vodacom for a package as part of a contract which includes a router with data every month. I have just moved into another area and now the router will not pick up any signal. I phoned customer care and all they could tell me was that the only way to make my signal come back is to buy a ...
I upgraded my contract and received an SMS to say the multi-data SIM was active (0828819656) and that data would be used from the bundle on 0827819216. However, if I try to use the 0828819656 SIM for data, then I am unable to. Please could someone assist me. I did go the Valley shopping centre ...
Hi I logged a call with MTN Active on 28/01/2014. To date the query has not been resolved nor have I received any feedback. Can someone please look into this as it's outstanding for a week. ...
I have been struggling to get Autopage to email me my statement for at least 8 months now. Every month I phone the call centre, they confirm that my email address is indeed correct, and that they will report this problem to their IT department. They then send me my statement manually and I do ...
I have tried on numerous occasions to lodge a complaint about the poor connections of Vodacom. Calls that cannot connect, calls being dropped for no reason throughout a conversation. My statement shows calls having to be remade 3 to four times just to complete a conversation. I have also had no ...