Since I purchased an iphone5 I have had billing problems with Vodacom. In mid-December 2013 I lodged a dispute concerning an account. I am still waiting for feedback (from Maynard Abrahams of Vodacom CIC). As a result of the billing problems I had no phone service from mid-December until ...
Below please find my last email sent to Vodacom Repairs Escalations dept, which was once again ignored!! I hereby refer to e-mail sent to yourselves on 19 December 2013 from John Hopley. I upgraded my contract on 19 January 2013. Since that date I have had problems with the hand set. I returned it ...
My bank account showed a debit order going off went to check and it was from MTN. I stopped it immediately. I then called them. I was informed I owed them R3200 and if it is a account I have to proof it, by sending a copy of my ID and a affidavit. They will however not give me proof of when I ...
I opened a prepaid Telkom line for my grandma. When she passed away i went to Telkom office to have it terminated. They advised that i need to call the call centre to do so. I did & after holding for almost an hour someone answered & the termination was done. After a couple of months my ...
I took out a Top Up contract in January 2013 with a Blackberry 9320. Since then, my Blackberry has been rebooting all the time, the internet service works occasionally (even though I am paying for RIM but not getting the service). I've taken my phone in 3 times for these problems, to be told they ...
Call centre agent tells me they don't have any qualified staff to assist me... thats after the data specialist pulled a "greeny" back right in front of me, scratching his in low hanging pants (yellow boxers showing)... trying to setup a MF253 modem. This same guy took an hour to do a ...