After requesting a Call Limit with notifications and soft locking, I was surprised to find last month and this month my billing is over double than what I normally pay. It appears as if I had access to data in an out-of-data bundle rate. To my dismay, I logged in online to find my "Call ...
Where do I begin? I logged an internet query 3 days ago and I have not recieved any feedback from Telkom's call centre. Called today to follow up - waited 15 minutes for assistance - nothing, i had to hang up. This is not acceptable! All i request is for someone to come to my house and transfer ...
Upgraded to the experia z1, when data would not load, 111 told us to pull the battery out and the result is we cracked the cover, as it does not open. Burt at the vodacom store immediately escalated the issue for me even though it was not his problem and stayed on top of it. Armin at customer care ...
I complained previously on hello peter about consultants that waste my time and no one ever helped me solve the issue. Kyle suggested that he collect the device from me in December and I had the device with me for 2 weeks with no response from him. I also suspect that the device is faulty, however, ...
I upgraded my phone on 31/12/2013. Since then I have been trying to get hold of Mtn's insurance to change my details to the new phone. What a JOKE!!! Holding on for 40 minutes at a time-with no answer of course! I've attempted phoning again & again & again - no answer, only automatic voice ...
I have cancelled a contract in August 2013 and I am contiuously still being debited. I have been trying to get my refund since 2013 and still get debited monthy. I have not once recveived any feedback on numerous calls made even after going into a Cell C branch on 2 occations. Every call made to ...