On the 20th of January 2014 I phoned your Vodacom Store in Mall @ Reds. I spoke to Mr. Johan Geldenhuys regarding the upgrade of my wife's data contract. Mr. Geldenhuys indicated that he needs to gather more information regarding the specific contract as it has been downscaled to not include a ...
Zindile from elite mobile asked me if would like a upgrade on my vodacom contract. i opted for a blackberry z10 and when he advised me that the phone did not come with the "bis" service that i would get 200 mb free data a month plus another gig of data, both anytime anytime. i asked him ...
To whom it may concern I received my statement for December and my data charges was 4 times the normal amount. I used it in the same proportion that I normally do and find this to be way too much. Also, I was out of the country for two weeks in December and did not use my sim card at all. I could ...
Hello I recently recieved my data contract which shows a billing for 6.14 per day for a subscription that I did NOT SIGN up for! I WANT it removed - this is daylight! I want my money back for December 2013 and Jan 2014 I want someone to contact me regarding this illegal billing and confirm the ...
I have two contracts with MTN, both of which end March 2014. I have sent written confirmation that I am cancelling my contracts, no reply. I resent the correspondence requesting confirmation of receipt, no reply. When I contact MTN telephonically you are on hold, average 30 minutes whereafter I put ...
I logged a repair call on the 11th of Jan 2014 of which i received an sms with areference number, after lots off phone calls i than received a second sms a week later on the 18th of of Jan 2014 stating that my repair is with the technical repair division. And since nothing no SMS or Phone call. I ...