Vodacom is currently advertising the Samsung Galaxy Note 10.1 2014 Edition on the front cover of their catalogue for R399 on MyGig 1 however when I called the Sandton Shop, they said they don't have stock nor do they have pricing for it. What the is going on? The catalogue launched on the 7 January ...
I logged 5 calls with your call centre to send out a replacement sim card my new contract sim still doesn't work! the general sales service online was pathetic! the telephone service was pathetic! ill be moving my business to MTN SOON! Vodacom wake up! ...
After a series of mishaps, my handset is no longer usuable. So I contact an MTN branch to request an early upgrade on my contract (officially due for an upgrade on 1 April 2014) to be told to contact the retention department. After speaking to an unhelpful, rude and arrogant call centre agent, I am ...
I had a phone line installed a week ago and tried to phone a number in England. The operator said I cannot phone internationally as my phone is barred. I phoned Telkom helpline and after waiting 25 minutes listening to an answering machine, I was told that I had to go to a branch to have my phone ...
I logged a call last WEDNESDAY requesting that a client's website be moved to Linux and that we be given client zone / console access (I have their FTP logins). Today, after spending HOURS on the phone and being made to hold for up to 45 minutes, I am now for the FIRST time told that I have to ...
This is the second time we went to the Vodacom shop in Cape Gate where the service is up to nothing. We gave them a second chance and did our upgrade on Sunday. The lady cut the sim to make it a nano sim and damaged the sim card. I went back to fix the problem and they said there is nothing they ...