I was contacted by the branch manager after my previous complaint on the 12th November 2013. The contract was canceled and the device was collected, but Elite Mobile still debited my account. I lodge a complaint, nobody contacted me. I went to Vodacom at 5 Simmonds Johannesburg CBD 20th December ...
My telephone line has been down since Saturday. I logged a fault with Telkom early Sunday morning, as they were closed on Saturday night. Since then i am still waiting for them to send someone out to repair my line. Each time you follow up, you are told you are in the queue and someone will call. ...
Monday the 6th of January contacted C-Surance - very efficient with sending claim form, I filled it in & sent it back, also deposited R150.00 excess into their account. On Wednesday the 9th of January I dropped the device off with Yusuf at Cell C Sandton, he could not find the right book, to ...
At first I asked for a sim swop but wasntt done, it took me 2 weeks to get one, request for another activation that took 3 days for my new nano sim card. I was billed for both SIMS, Also billed for 2 lines in Nov I only own one (Invoice nr - B584190991) and not (B584190990), I contacted Vodacom ...
I received order numbers, sms' on the date for installaion - whole day leave, phoned twice - yes still booked - no telkom arrived. phone next day - have a escalation number - promised would be contacted within 4 hours - no contact - still waiting for someone, anyone to confirm when the instllation ...
I called MTN the moment i saw my bill sitting at R1.800 and asked how could this be?? and the first person i spoke to sounded dis interested and didn't really care what i had to say, i hung up and called again and spoke to very rude Monde guy who spoke to me in a disrespectful manure because he was ...