It has now been three weeks that my home phone has been without service. After 10 days I went to my local Telkom Store in Rosebank to question what was going on. I was told: "No worries, we have someone working on the fault and it will be restored soon. We already know about it" Ten days ...
Apparently MTN requires a month's notice to cancel your contract. So I've been phoning like mad and each and every time they transfer me to their "cancellations department", my call gets cut off or the line just goes engaged. So its way past the month's notice that you required so what do ...
I signed a contract for the Smartplan100 with Telkom Mobile at the beginning of Jan14. I realised soon enough that I needed an sms bundle and so went into a Telkom Mobile store to buy one. I had to increase my spend limit (automatically set to R10) in order to load the R35 sms bundle. Yesterday I ...
I have been trying for months to sort out this problem, but it doesn't seem to go anywhere. Please can you send this to your escalations department immediately or to someone who has the authority to fix this. I opened a new contract on Vodacom Red and when I opened it I was told that I could port ...
I haven't had internet since the 31st of December 2013. I got told technicians would fix the line, nothing has been done. when i phone the call centre i wait at least 20 mins before anything is answered. when the first bunch of people can't help me I get escalated to another division. they will ...
I renued my contract with Autopage on the basis that I will qualify for the discount that i was getting on my previous contract, i was promised this by their head office and also by the store, the store told me that Clinton the regional manager will sort this out as he sorted this out on my ...