January 2014's second phone contract that was to be cancelled, was upgraded without my consent in November 2013 and R900 was deducted on the 03 January 2014 from my bank account. I reported the inconvenient situation to costumer care and faxed a Police Affidavit ID Copy first page of Vodacom's ...
On 16 Jan 2014 after being without any telephone lines and ADSL for two days, I logged a telephonic complaint with Telkom Customer Service. I did not receive any feedback and went to their branch in Silverton, where I reported the matter. I was informed that the service technician will attend to ...
This will be the 3rd post in 12 months time. On the 4th of September 2013 I received a new refurbished phone clear of data after fighting with and corresponding with various departments at Vodacom and Vodacare and the Technical support department. Yesterday 20 January 2014 the scroller on my ...
For the past almost 8 month i have been complaining and every now and than i would be put at ease by your empty promises, till this day i still have the same issue, nothing has been done and every single person i have dealt with keeps on telling a different story. I am fed-up! Do you have anyone ...
I am disgusted in telkom mobile. This is my second complaint. I have cancelled my contract 2 months before my contracts were about to expire as that is the procedure however nothing has taken place. 8ta is still trying to debit my account, they now wanting to hand me over! I have called into the ...
So I have loaded a complaint and Vodacom said they will contact me, that was last week Thursday. I have since called Vodacom Customer Care on numerous occasions and to have my account rectified and the last I spoke to a agent on Friday, 17 Jan, he told me he logged my complaint and they will call ...