On the 14th of January 2014 I went onto the Telkom website to see the different cellphone deals that they have on offer. I decided on the Samsung III Mini for R169.00 per month and while I was online used their online ordering service. Which worked beautifully. I received a call from Ajanda (very ...
I have logged 2 calls with Telkom, one they just closed without contacting me or providing any sort of feedback. The other I have to call them for daily, they can't tell me what is wrong, they can't tell me when it will be fixed their call center is useless, I am paying them for a service I cannot ...
I requested an upgrade in Sep 2013 on a number. I received the phone and started using it for a few days. Someone called me and told me that they accidentally took out a new contract. They said they were going to sort it out and let me know. I heard nothing for 2 months, so I emailed Vodacom twice ...
I upgraded my contract to a Blackberry Z10 in April 2013. Adrian (upgrade consultant) told me that my BIS will be canceled off my contract. The weekend that passed (18/01/2014), the Z10 was, and I phoned Vodacom to put back BIS on the account, as I downgraded to an old Blackberry, the consultant I ...
I setup a limit on my account for R50 so that the line will be soft locked when it reaches R50. The account went over the R50 and is now at R2500. Not getting any response when asking for assistance and now I am expected to pay. I put the limit up for a reason. M14012294 is the IM logged for them ...
I am at my wits end trying to cancel a Vodacom contract without paying any penalty fees. Due to the fact the Vodacom cannot deliver. The reason for this is the fact we have to pay a subscription every single month for a phone that doesn't work. The phone has been in to Vodacom's repair shop three ...