Hello Peter this is where it all started... Took our contract in October 2012 with, a blackberry. Within 7 days phone was returned faulty. We then received new phone. Well phone was sent back for repairs 3 times already!! Vodacom manager said there is nothing they can do its Blackberry's problem! ...
After a back and forth email war between myself an a minimum of 4 DIFFERENT customer care email junkies, my query is STILL not resolved. My contract expires on 8 June 2013. But it is IMPOSSIBLE to get it through to these ridiculous customer care people that I want to have my service terminated on 8 ...
I have a contract with Autopage Cellular on MTN Network. In February 2013 I tried tranferring 10800 loyalty points from my cell number to my wife phone so that she can use the points to purchase airtime as I am on contract and she is on prepaid. Contract customer can't use loyalty points. After I ...
I am utterly disgusted with the lack of service I have been receiving from Vodacom. I am a longstanding customer. My complaint is twofold: I had to do an upgrade. That took me over a month to finalise something so simple. This ranges from inconsistent statements by vodacom consultants.when I ...
I logged a fault that our phone line and ADSL was down on Monday afternoon. I can't receive or make calls and I can't access the internet. Since Monday I have phoned everyday 2-3 times to find out when the Telkom Technician will be coming out. Everytime I get the same exact answer that they logged ...
I bought a Motorola baby monitor from baby city Craighall park. The device kept on losing signal as a result we couldn't hear our baby crying for long periods of time! We returned the product to baby city who contacted Motorola to repair what was thought to be a faulty product. Baby city very ...