A few months ago I switched from debt order to cash because Autopage could not be trusted debiting my account with the correct amounts. However this month without my permission they decided to debit me, even after my bill was paid a week ago. I am going to seek legal advice because I've had it with ...
Over a year ago I logged a complaint that 8ta (now telkom mobile) had billed me for calls to the "free number" I had specified. They rectified this but still have not credited me the money they had charged me. Following up is a nightmare as you cannot talk to the person responsible for ...
To whom it may concern Just want to share my worse experience ever. I took a contract out with 8ta about 4 months ago and I am ever sorry I did... from my first billing they messed up... billing department over charged me on my monthly payments when I enquired the bill no could helo me and till ...
I have been without my ADSL line for 10 days. I have logged faults 3 times, called the call centre no kess than 6 times, been to 2 different Telkom direct stores. 10 days later all I have is "we have escalated". This is disgusting service. If Eskom did this it would be front page news. I ...
Hi, I'm desperately asking for your intervention here, I bought a cellphone from Smartcom Vodacom Midrand (Vodaworld) and I took the phone back to the shop and exchanged it for a bit higher expensive phone. So I had to pay in extra R2470.00, I used my card to swipe this amount and when they swiped ...
I have had endless problems trying to port my number and have it activated. Received my phone on the 20th of August already. After Vodacom getting it right and porting my number, I have now been stuck without a working sim card since friday. I was told that I would be called back within 5 hours ...