1. During May of this year my son ordered via the internet a Sony Xperia Z cell phone from Vodacom Direct; 2. When the cell phone was delivered, it was the wrong phone as a Nokia Asha 201 was delivered; 3. My son communicated with Vodacom Direct who undertook that they will replace the wrong phone ...
I went to the website on monday as i had a problem connecting my 3G, the i decided to call the call centre and i was given a procedure to install my 3G as i was getting an error that is has been permanatly disabled . to my surprise only today i recieved a call from an agent who couldn't even assist ...
On the 21st August I went into Cell C branch in Menlyn and took out two new contracts for my children with a Galaxy S4 mini and S3 mini but the store had not stock. I was promised that when I come in on the 28th August the phones will be in and put aside. I live in Hartbeespoort and come into ...
Ayanda showed excellent service skills from he's approach to the way he assisted me in getting what I needed. He has a great way of speaking and his attitude towards his work and dealing with customers is brilliant. Thank you to him and his team from 8ta at the Pavilion Shopping Centre ...
I decided to open a 2gig 2gig contract with vodacom. a trainee set up ny contract and gave me the wromg contract! he gave me a 1g 1g contract instead. When i was on the internet a week or two later, i could not get online. that is how i figured out that i had the wrong contract. my data had run out ...
Since I called Cell C on 2 August 2013 sent several emails since 20 February 2013 regarding the billing of my terminated contract, I have not received a single call from Cell C regarding this issue and I am still being billed. I am being billed for a phone I dont have I have which I asked to be ...