I got a contract for a 2gig data bundle from Cell C a few months ago. This is charged at R100 a month and cuts off when the 2 gigs of data has been used. Last week I was informed by my mother that Cell C had taken R665 off of her account instead of the usual R100. When she queried this at a Cell C ...
I subscribed to a data contract during the month of September 2013. I soon realised that we did not have sufficient 3G coverage, even though the signal coverage was confirmed in store at Clearwater Mall. Michelle at Clearwater Mall has gone the extra mile, made sure that my issue was raised and is ...
To management (Vodacom Customer Loyalty) I am a 16 plus years customer of yours. Your in store computer says I am a "high value customer". For numerous reasons I have kept a prepaid 082 number active. Expense is now a concern & I am about to move it to a Red Advantage plan. Before I ...
Our company needed pabx systems installed for our telephone lines, internet and so on. We located a company called Telecell Pmb which gave us a quote for a panosonic system which we accepted. At first all was well, he installed the system and every thing seemed fine. Then we started to realize that ...
Vodacom Direct supplied my father a upgrade on his contract, needless to say with a broken unit. After a year now, visiting numerous stores they refusing to replace the faulty unit they supplied. Afte giving him the customer details, account details & phones IMEI number they still refuse to ...
Your cell phone may be your "life line" but you may need "life line" in dealing with Vodacom. My husband passed away suddenly. A traumatic and stressful time in ones life. My cell phone contract was in my late husbands name... I tried to transfer the contract into my name. I ...