It puzzles me why you have a call centre to help with smart phones. For the second time I have been told by your staff that they don't know the solutions to my technical questions. And then you have a audacity to send an email to ask how was the service? ...
I have had no connectivity for most of the day yesterday and for the entire morning today so far. ...
I have been a customer with Vodacom for many years! Last year when upgrade time came along I upgraded my contract and got an iPhone 4s. On my previous contract I had a Blackberry, and obviously needed to pay BIS! I'm sure you can see where this story is going. On a monthly basis over the past year ...
I have upgraded my contract for a laptop they delivered wrong order, they fetched the wrong order promised to briing my right order up until today. The upgrade I made 1st week of september an now when I trace the order. They say the laptop I ordered its out of stoock and now end september they took ...
After a phone call from Elite mobile to upgrade my Samsung 10.1 Tablet to 2 gig... for a reasonable price I agreed as I was assured that they are also Vodacom. At the Vodacom shop they are not recognized and is seen as customers who would want to upgrade. I upgrade always at local Vodocom shop and ...
Been having problems with our telephone line and ADSL, reported it on Monday, still waiting for some form or response, Its absolutely shocking. This is the second time in a matter of 30 days. Its an embarrassment to South Africa, that such poor service is been give in areas that affect our day to ...