I previously complained on Hello Peter on 16 July - MTN did respond on 19 July - WENZILE MASINA: REQ:2422836 - advising the matter would be escalated to the Regional Manager and I would be advised of the outcome. I wrote again on 15 August - one month later, NOTHING has happened since 19 July. No ...
The last 6 months we have been having bad sign / no signal / dropped calls / no internet coverage. We have been calling/emailing Vodacom to send out a technician to assits to find out why this now is happening in our area MNANDI, Centurion. We have a business in area and now we are losing business ...
This year I have a repeat performance from last year, where for months now, I can't send emails using my Vodacom Dongle. I can receive emails, but not send. This was reported to their most senior technical people, who (1) still haven't fixed the problem FOR MONTHS now, and (2) don't even know what ...
I submitted a complaint to MTN's complaints department on 12/09/2013, using the following email address: [Email Removed] I immediately received a response (with reference number:7047412) from the Office of the Group Executive. It has been two weeks since then... and I have not received a response. ...
Hi there My father-in-law works in Lesotho and he has a cell phone contract with Autopage. He asked me to make payment every month as he is sometimes not back by the end of the month. I made payment on 30th August 2013 and this months payment was on pay day 25 September 2013. I was shocked when he ...
I bought a Groupon Voucher for a IPhone 4S from Cell C. It was delivered on 5th July, .on the 7th July the phone was dead. Took it to Cell C the Glen the manager confirmed that the phone was faulty. I phoned them on the 8th July to cancel the contract and collect the phone. My bank account was ...