We have cancelled our contract with Afrizon about a month back, and the phone has NOT BEEN COLLECTED as promised. There were arrangements made, and the collection address was updated by one of thei callers, but the driver was at the incorrect collection address. Now the phone has still not been ...
My cell phone which is still under warranty... the charging port breaks, i sent it in for repairs & explained the phone also freezes, i then had to call the technical support for feedback because i had no feedback. apparently its my fault the charging port broke... explain how do i physically ...
Completely disguted, looking forward to closing this contract and take my business else where. Even management is so useless beyond belief its shocking. Next step is consumer watch, the media, internet, etc... i dont expect you to call me to resolve this issue. i have had it and i am. ...
I am utterly disgusted at the service I am receiving from the customer care line, I have 2 data contracts with 8ta and 1 contract was suppose to end on 03/09/13. I called the care line on 081180 and spoke to Lucky on 07/08/13 requesting this contract to be cancelled on 03/09/13. I emailed on the ...
Had a complain agains Cell C over a week ago and they promised to get back to me and up to today I haven't received any sort of communication. First they my money. Then they claim I upgraded the line but noone in that foresaken company is prepared to tell me where the upgraded phone is. People in ...
Trying to upgrade with Mtn is trying indeed! No or slow responses are the order of the day. Four weeks later and we are still waiting for issues to be resolved. Promises of urgent escalations come to nought. Clearly Mtn do not care much for customer retention/satisfaction (even though we are a ...