I had 2 line renewals done on the 14/08/13, cancelling BIS subscription and CLIP as I no longer use Blackberry. I have been charged for the BIS and CLIP for Sep and Oct 2013. I initially raised the query with Abdul on 4/10/13 Ref 6859102 and was told to wait 72 hours before getting a response. ...
I have 5 contracts with Vodacom of which I am the master account holder. One of the numbers is due for an upgrade next month on the 11th. Yesterday I received an sms and an e-mail that I could upgrade this number. When I call into the call center and upgrade line, I am told that I cannot upgrade ...
I have been receiving text messages saying my payment has failed and that my services will be suspended. I COULDNT UNDERSTAND AS TO HOW, so went through my bank statement and it reflects that the first attempt of the debit order bounced but later on they did another debit which went through. So ...
On Saturday 12 October I went to the Vodacom shop at Northgate and spent some considerable time with the technical assistant. A service repair was lodged by her with the technical department of Vodacom who said that the problem would be escalated and I would be contacted within 24 hours. The repair ...
I was due for an upgrade on my cell contract. Went to this store, wanted a Samsung phone, but Zipho convinced me a Sony Experia Z is a better phone for my type of work, took the phone, had it for 2 days, phone did't want to work, with a small crack on the screen, don't know how it happened. Took ...
I was asking how ist that I cannot go online but I am able to make calls to other networks then she steped in and explained ...