Two weeks ago I logged change requests to be done. 1. Upgrade to 2M data speed on Mweb, 2. Have my line rental moved to Mweb. I received an SMS said that the change requests has been done. However, my internet speed did not improve, in fact there are times that I can't even load a internet page. ...
On Thursday 24/10 two of my three contract lines were deleted due to being listed incorrectly on Debt Review even while VC is a Service Provider and not a Credit Provider. My account has been 100% up to date. Last debit order of? R962.00 was honoured on 02/10. VC now realized it was deleted in ...
I bought a black berry 9300 on contract is a fourth phone frm mtn it started giving me broblems 8 months later I called the center an inform them that the phone cannot connect to Internet nt even on mtn website they told me to switch off and on bt it did nt work I ws advised to take the phone to ...
This is the third week that we don't have internet or mobile coverage. Every time you phone they say, that they are working on it... What a load of BS. The past 4 days nothing is happening and we are loosing business. They don't care about their clients, can take our money every month but does not ...
Once again, we took a phone in for insurance claim repairs about 5 weeks ago. on Saturday 26 October we went to enquire, after our telephonic enquiry was un successful, the person did not come back to us as promised. the sales person said that he could only find out on Monday how far they are with ...
After only one phone call MTN responded and resolved my query re repairs and battery refund of R763.00 requested for Samsung Galaxy Note. Thank you Ashia Meyer. MTN can sure be proud to have you as an employee. We appreciate your speedy response in our favour. Regards Johan Kleynhans ...