Good Day I purchased a data bundle on the 28th of November 2013 for one of my lines that I have with Vodacom. I used the *111# service. After receiving an sms confirming that the 250MB of data was activated I then acessed the internet. When I checekd my account on the 29th of November 2013 I ...
A case was logged on the 14th of September to cancel my month to month 8ta data contract as I moved to ADSL. To date I am still being charged for this service. I have so far made 6 calls to the call center and wasted around R50 in airtime as nothing has happened. I have also been charged R249 for ...
In the past few months my account with nashua mobile has been registered to subscription charges that I did not subscribe to, so nashua mobile said they are unable to unsubscribe me off these 'things' I should phone the company's and cancel and they gave me the numbers, upon calling these companies ...
Last month my debit order didn't run as I changed jobs & was a week short on my salary. I phoned to inform cell c as to my situation & asked for a re-run of the debit order for the 14th Dec, they said as it falls over the weekend, it would only be processed the following working day so it ...
On 26/11/2013 I reported my complaint to NashuaMobile head office through franchise, was advised to send affidavit, id copy, documents were send. My Topup contract was changed to Anytime contract and someone did with my account and upgraded to a Samsung Galaxy note accoding to their response. since ...
Phoned Vodacom yesterday regarding a Vodacom Protect pin that was activated while my work guys are overseas in Brazil. Phoned the service department thinking that they would be helpful and would get back to the guys and get everything sorted? Long story short they send me back and forth to the ...