On Wednesday my wife and I went into the Vodashop for assistance to port to the Vodacom network. The person at the counter said we must produce our Id and proof of address which we understand . when we said we have those documents he then told us we must go and get a police report stating we can ...
Very shocking that i have long asked for my contract to be terminated and to my surprise not only do these debit my accout not only for out of term but exactly double, payed for a sim swap in 2013 and its still not done, upgrade and poor service from accounts, customer care, and forensics. Please ...
A while ago I laid a complaint about the bad service I received from Mtn, well nothings changed I now am even more convinced the Mtn Promenade staff don't know how to satisfy a client, for months I had to pay over R400 because of a greedy, commission pushing sales consultant (Mercia), I was told ...
I am a customer of virgin mobile for about 3 years now. I upgraded ons of my contracts in Nov 13. Recently I received a Blackberry Q5 for my birthday. When I entered my simcard into my new phone, everything except for my bbm was working. They first told my I need a new simcard wich I had to buy and ...
Got a modem problem, for 5 months now I'm not able to connect to the internet, keeps on giving me error messages. Far from dealer, so went to dealer in Klerksdorp and the guy there said it can only be the software, he gives me new software. I still cannot connect. Phoned call centre to resolve ...
Hi I logged a call with Telkom on Wednesday (29 January 2014) via the internet. My landline and my adsl was not working. After no response for I called the call centre on Thursday afternoon and the agent checked the line and said she can not pick up any signal from my side and that she will assign ...