It seems that Hello Peter is the only way I can get through to Cell C, how disappointing. I raised a complaint on 16 Jan about a contract that I cancelled but Cell C still debited my bank account, I got a reply on 19 Jan from a cell c staff member named Sandros Mhlongo who called me and then ...
I pay Cell C R400 - R500 a month. At home in Hanover Park, Athlone (Cape Town) my smartphone ALWAYS only connects to the internet via Edge which makes it almost impossible to do anything. The voice connection is just as bad as I can hardly hear the person on the other side when I'm at home. PLEASE ...
I upgrade my cellphone to a Galaxy Y Pro a year ago... 6 months of the year I struggle to get the thing working properly. First time it went in for repair on November 2013... they change the sim card... telling me that this wil solve my problem of no signal... and poor reception... after few weeks ...
Reported a faulty fixed line as well as a faulty ADSL line on 21 January 2014. I have phoned the fault call centre 4 times since then. On two occasions I was told that the fault has not been handed over. I have been told on the last two calls that the fault has been handed over. It has been a week ...
On 13.12.2013 I changed service providers from Virgin to Cell C. I advised Virgin per telephone of the termination as my two year contract period had ended. I ported my number to Cell C on the same day. Having approached Hello Peter to get a response from Virgin, I received an email confirming that ...
I work online and need a good connection 24/5 & have been using 8ta data bundles from the end of Aug 2013 to the end of Nov 2013. Now back in the country, on Feb 2nd 2014 I purchased a 5GB data bundle from the uninterested and unhelpful staff at shop 114, Centurion Lake Mall. None of the 3 ...