I requested a line move on 30 November 2013, after MWeb has released my adsl line. Between Telkom and Mweb my adsl line could not be released and both parties where shifting the blame to the other. On 17 December the adsl line was finally released, hence the request for a line transfer was issued. ...
I have been trying to call Vodacom Insurance all morning and have been on hold four times and gave up each time after 20 minutes - that is more than an hour of my life and the phone has still not been answered. Yet the "voice" on the hold function tells me how quick and easy this service ...
In FebMar 2013 my landline No 016 366 0229 was, what was not is still in my garden, I have asked Telkom to take it away so they do know about it. I received an SMS from Telkom " We are not replacing your landline, but are looking at an alternative" On my invoice dated 04.04.2013 I ...
Hi upgraded and was told on my quote that i will get a skullcandy headset, I never received it, i logged a ticket with vodacom 2 weeks ago and till now NO feedback! really service!!! I'm now waiting from 13:35 Wed 22 Jan, and still nothing!!! ...
I have a cellphone contract with nashua, my account was in arrears but they debited R2500 on the 24th january 2014 which settled the whole amount including this month debit, i tried calling customers service to unlock my line since it was soft locked but i hold for the credit department forever, ...
Good day, I guess it all depends who is willing to help, after contacting MTN on several incidents and logging a complaint I then received a call from Koketso Mathabathe to follow up on my incident. She did not only follow up on incidents logged but also made sure that all is seen to. Today ...