Despite replying to emails relating to data, my phone has now zero data. I was promised that i would receive 200 Mb of data monthly, i still have not received it. I have queried per second billing as per contract and got reply that it is minute billing. I will be charged again for data usage. i ...
I reported problems on the19 Jan. I have phoned regularly nearly every night to try and gt problem resolved. No action has been taken. I tried to speak to a supervisor tonight. too busy to take my call. I was told that Afrihost would resolve all my problems. this has proved to be wishful thinking. ...
Multiple faults reported to TELKOM for my telephone line and ADSL connections. Technicians have repaired some faults but my ADSL internet speed is set to 4 mbs (confirmed by a technician) but I am invoiced for a 10mbs profile which I requested a month ago. ...
I applied for a contract with your call centre, everything was approved in 2 day however i had to wait for three wees to get my phone, in that waiting time there is absolutely no communication from you. then you send me the most unprofessional, rude courier company to deal with! they made me feel ...
The individual I deal with has proven to be the reason the not only I but many other business owners drive 80km just to have him attend to our needs. Truly remarkable and should be manager! ...
I HAVE REPORTED MORE THAN A WEEK AGO THAT THERE IS A PROBLEM WITH MY DSL LINE. I HAVE A 4MB LINE, BUT ONLY HAVE ACCESS TO 0.8MB DOWNLOAD SPEED. THIS ALL HAPPENED AFTER A LIGHTNING STORM WE HAD. I REPORTED THIS TO TELKOM AND THEY TOLD ME IT WAS THEIR EXCHANGE THAT WAS DOWN. MORE THAN A WEEK LATER ...