From early November 2013 there has been no service on my landline. Early attempts to contact the callcentre ended in total frustration because of the time taken to answer or no answer. On 2 January 2014 I received an SMS from telkom saying that the cables in our area would be replaced on 6 ...
There was a problem with Afrihost's DNS service which resulted in our website being off-line for /- 18 hours. The issue was escalated to Warren, the support manager. The problem was resolved, but no exact reason given for the service failure. We require this feedback for internal risk management ...
I have an Mtn data card for email access to work emails, it rarely goes onto 3g and is most times on Edge, or intermittent Hsdpa, it is pathetic, I had the same problem with Cell C and after complaining they have fixed it, unfortunately for me i cannot access work emails through my cell phone, ...
I got my daughter a samsung s3 mini in october last year. She had it a few days and dropped it which caused a hairline crack in the screen. Last week she complained that the battery is going flat very quickly. I sent the phone in to have it checked by vodacom and the technical team say they want to ...
I placed a order last week monday on the 21st for my adsl line to be activated... phone yesterday to find out whats going on the lady said order been placed but cannot tell me when my line will be activated ..i mean don't you guys communicate with telkom to get a update... i am also waiting to hear ...
ANOTHER 6 DAYS LATER, NO CHANGE OR SERVICE. My phone needs to be replaced. One of the store clerks (Anwar, I believe) eventually recommended I send the phone in again -- and helped me set up the repairs slip to say CUSTOMER REQUESTS SWOP OUT (replacement phone). The phone was returned to the shop, ...