We have had trouble with our switchboard for several months now. The line keeps cutting off automatically, no one can have a decent conversation with customers or any other incoming/outgoing calls. It has been reported with Telkom more than 10 times already, asking them to also report to our ...
I got a new Samsung S4 mini from Vodaworld in December 2013 due to an insurance claim. I started having network issues from the get go and thought it was due to my own fault of not knowing the product as my previous phone was an iPhone 4. I then went to Cape Town and the problems persisted. I ...
Dear MTN its me again. I have tried since August last year to get you to assist me with a faulty sim card. You have ignore my request and advice at every conner, instead telling me the some thing over and over. After complaining for 5 months that my sim is not working and I am in Belgium, you just ...
I've been trying for 2 days to cancel my Telkom ISP account. They only provide customers with ONE method of cancelling services. Their call centre on 10210... I've been holding, waiting for a consultant to become available for a total of over 2.5 hours (on my mobile) to cancel this service. I then ...
I hate cell c and want out!!! Im still waiting for them to come back to me after how many calls and how many operators, even supervisor, which just cant sort anything out or even give me feed back. I took the casual chat 100 package about 19months ago so that i could receive 100mb of data free per ...
I have noticed an item on my account stated as "content charge". It was explained that it is for a third party service. I did not request this service, but MTN is collecting on their behalf, without confirmation from me that I subscribed to this service. MTN knows that a lot of these ...