MTN are refusing to repair the Charing port of a 3 month old Sony Experia handset and claim that it is I who broke it intentionally ...
I bought a Samsung Mini, August 2013. On the 3rd January 2014, I sent it in for repairs. I was given a loan phone and told I would receive updates on the status of my phone. The last status I received was on the 10th of January 2014, saying that it had been dispatched to the Advanced Repair Centre. ...
Its been a couple of months invoices that i have queried.. Firstly i was on the vodacom smart std 229 and this package no longer existed. This is from the 01/09/2014 statement and goes on until the January 2014 statement. Its been 6 months and nothing has been done. There was free minutes, data and ...
I ordered a phone online on Monday 27th January, and it was approved by 4:30pm. The delivery was suppose to take place on Wed 29th January... Its Thursday 30th January and I'm still waiting!!! When i contacted the call centre regarding this, they apparently had an address where they could not get ...
Contesting Invoices RAN753029057 in other words I HAVE NOT ORDERED ANYTHING online or in your section Order New Services. - I have NOT. So how can you say that my cancellation was reversed. Please see below excerpt of my chat log with your Live Chat > Support - ADSL. I makes it very clear that ...
I have a Call reference number: r ef1401300000166357 and Account details 0844213638 account number 120851520. To the billing person who called me shame on u and ur head of department. treats of being taken to Legal without fondation. Also rude in Nature. To the call centre agents who has been ...