The space provided here is not enough to log my complaint. I'm without a phone since 04/01, they told me the phone is fixed go back on 07/01, still the phone is not right. Give it back again for the 2nd time. Got a call to collect the phone 22/01.Guess what phone still not fixed. Had to give it ...
I have had an account with MTN for many years. I also had a data contract for 2GB per month. That particular contract had been running for the last 24 months. I didn't ever use the full amount. Suddenly in December I get a bill for an extra R700 for data that I used over the 2GB limit. As far as I ...
I have just found out that of the R15/month that I was donating to Doctors without Borders through the addition of this amount to my cell phone bill (as a text message fee), R8 has been deducted each month by Autopage. I approached Mtn and was told that Autopage is responsible for this. I find this ...
MTN are billing us after the phone contract had been cancelled. The response from the branch was if the cancellation was not activated by them for whatever reason, it is not their problem and we must just pay. This has been going on for nearly 4 months and has cost me in the region of R7000.00 so ...
I upgraded my phone at MTN Norwood last month. We worked out a package that was going to cost me about R50 more than my usual monthly rate which is about R500. During the course of the month I checked my balance and found out the amount owing w already R900. I went to MTN Norwood and was assured ...
Please kindly advise me as to what is the story with this account, because yesterday I received an sms ordering me to pay R500 and when I woke up this morning Nashua mobile had deducted R986, 45 and I'm still waiting for my refund of R350 ...