I took out a contract with Vodacom over the phone (the company who runs the Vodacom call centre is Interactive). The call operator completeyl messed up the entire process (T's and C's were not provided at any point, sim potting was not done, unautherized debits came off my account) I then had to be ...
Tomorrow will be a week since my ADSL stopped working at home, all i get from the call centre is that they are busy dealing with a backlog.. no one can give me any actual date of when a technician will be dispatched. i find this TOTALLY unacceptable, its not my problem if you dont have enough ...
I have taken my Blackberry in for a software upgrade/ repairs on the 30th Dec 2014 already and still do not have it back as yet. I spend time on numerous calls everyday trying to find out what is going on. If I dont call then they dont bother to call me. The manage couldn't care less also. I was ...
Cell C are money from my bank account months after I terminated in October 2013! Cell C refuse to assist me, they keep debiting my account! I went to Cell C Howard centre store where I have been given abysmal service, the manager there Warren has been useless, 3 occasions 3 reference numbers ...
My phone was faulty the screen will freeze and the battery didn't last but on the 22 jan the store called saying my phone is back but it was more damaged cause the battery couldn't feed proper, so the book it in again till today no feedback when i call to enquaries call centre consultant Tshepo ...
I have tried to upgrade and complete a sim swap. Took long enough to get the phone, but the sim swap experience has been nothing short of shocking. I spent most of yesterday chasing up or trying to get some one to follow up, and just dead ends or automated responses. Furthermore, the automated ...