I have been to the Vodashop at Mall at Carnival, Brakpan 4 times regarding the upgrade of my 3G data to the promoted package of R299 with a Samsung Tab. Every time I am told they do not have stock of the tab, that they will "write my name in the book and call me when stock comes in"!!! 2 ...
The debit order on my cellphone contract was debited last month on the 14th of October 2013, instead of the first because my debit order bounced at the beginning of October. Today, 02 November 2013, it was debited twice, so according to my knowledge my account was up to date last month on the 14th, ...
I have a 2GB - R140 data contract for over two years. I get my bill for end Sept and it is R1800 (paid end Oct), for October it is R3500!!! This contract was suppose to end in August, I have spoken to a sales rep when he phoned in July to sell another upgrade. I told him that I do not wish to ...
Been with Vodacom forever and decided to take out a line with MTN for my daughter. The new contract was done within 30 min which was great, but o my goodness, the call center, especially if you dial 178. You get bombarded with IVR options, 6 in main menu, each menu has a sub menu of 6 options and ...
In April my 8ta account was cancelled and I moved over to Telkom ADSA. In September I was billed for an 8ta account that I do not have. On the 25th September I sent an email to 8ta raising the complaint and I did receive a missed call from 'Nkuli' but the number she left was never answered (I tried ...
I RECEIVED AN SMS FROM VODACOM ON THE 01 NOVEMEBR 2013 TELLING ME THAT VODACOM GIFTED ME 500 SMS AND THAT I MUST SMS 2 TO 1234 SO THAT I RECEVE THEM AND I DID AS THEY TOLD ME AND THAT THEN SMS, S WAS GOING TO USED FROM 18:00 TO 23:59, TO MY SUPRISE AFTER SMSING PEOPLE AROUND 20:40 I GOT THAT MY ...