I wanted to upgrade my MTN cellphone contract recently. I normally do it on line. I emailed Shaun Lutchman numerous times I TOLD HIM ABOUT THE WAIVING OF THE UPGRADE FEE & THE ONE MONTH DISCOUNT. Joshua said he knew about it. SO WHY THE IS MTN BILLING ME BOTH FOR THE FIRST MONTH & THE ...
I applied on the 2nd January 2014 for ADSL lines to be installed at my business premises - one in Pietermaritzburg and one in Durban. It is now the 31st January and I have made countless calls to enquire as to when it will be installed. I get told everytime it has been escalated! My business is now ...
I took advantage of Telkom's simple internet offer. they installed the modem but now I cannot use. I also cannot hold on for 100 years dialling 10210 waiting for someone to answer the phone and help. Telkom your service!!! If you cannot help me please collect your rubbish products! ...
EARLY DECEMBER I RECEIVED A CALL FROM VODACOM OFFERING A NEW PACKAGE WHICH WAS AIRTIME TOP UP CONTRACT. FROM WHAT WAS EXPLAINED TO ME THE DEAL SOUNDED PROMISING SO I ACCEPTED. ONLY TO FIND OUT AFTERWARDS THAT THERE WERE TERMS AND CONDITIONS THAT WERE NOT EXPLAINED TO ME. ALL CALLS NOW CAME THROUGH ...
Cannot believe the level of service i have received. logged calls, wait for days for a response, ppl call me at 2:30 and 12:30 at night. completely ignore my requests, etc. all you want is money from me, you dont care about my satisfaction. ...
Hi there. About a month ago a lady called me to offer me some uchoose package option. I distinctly asked her if all my current services/ subscriptions will still remain, :she said yes. Today I noticed my bbm is no longer active on my 0820401517 number. I have been a vodacom customer for many years ...