Good day, I phoned Vodacom on 111 to enquire about my insurance and the lady said I must call 082 1952. I phoned this number, made the selection for the Policy Administration section, was on hold for 5 minutes and then the phone just cut. Is this the kind of service that Vodacom Insurance gives to ...
After waiting for mre than a month to get my phone delivered, receiving the correct phone with incorrect package as to what i was told i would get. Now having to wait more than 3 months for a statement, and after caling in several times requesting a statement/bill still no luck, had to confirm my ...
I am so fed up with MTN sending me SMS's stating that my account is overdue, due to the fact that they have not deducted December and January, which is deductible VIA debit order. And it's not the first time either. MTN have now up to date suspended my account twice, and send me numerous sms's ...
I wanted to take out an additonal Data contract at Mtn's Bracken Gardens shop - on page 12 they advertise 5GB 5GB Night Express (Use Your Own) for R129 for 24 months. I was told that their had been a printing error and the price should be R149. How can a Company as big as Mtn make such a error, ...
I recently upgraded my mobile contract with Vodacom which included an Apple 5s device as part of the of the package. I had to return the device to Cellucity after 8 days as the battery could not be charged. They advised that the 7 day replacement warranty had expired and that they would send the ...
I have a contract with Vodacom which is due for an upgrade in March 2014. Last year January I moved into a new apartment and the network coverage at my new place is really bad. I have called Vodacom several times and they have responded to my calls which I did appreciate. However, a year has passed ...