Hi, Yesterday morning I checked my airtime and I had R104 available, I received a video via whatsapp yesterday afternoon and after downloading my airtime was depleted. I called the customer care line 808 to query why my airtime depleted so quickly and I was advised that they cannot assist me as I ...
I'm doing this on behlaf of my wife. My wife's contract upgraded and she also decided to get two extra phones for me and her father. We went to the Sandown Retail Crossing MTN Store and after getting no help, no feedback and absolutely no service at all, I went on to the MTN website and tried to ...
I renewed my contract with Cell C earlier this year and got the iPhone 5. It worked fine... for a while. It developed a problem charging so I returned it to our local Cell C store to send away for repairs. It came back 3 weeks later still broken. The technician, obviously unable to read the repair ...
On the 30th October I was having problems with MTN. A collegeue recommended Cell C. I phoned and what a surprise. The most helpful branch I have ever dealt with. On the 2nd November 2013 - I went to Sandton City Cell C and the most amazing service and the most outstanding, understanding staff I ...
I upgraded my son's phone at vodacom 4u in rtb, waterfall mall in the 1st wk of Sep. Handset was taken back 3 days later-it had soft ware issues and could not create a bb ID and could not load bbm and other social network registrations. they took the phone in and "fixed" it by deleting ...
Logged a query at the call centre on the 30th of October and still waiting for a response! Today is the 11th of November! This is not the first time that I have to complain about bad service. Does MTN want to help me or not? It does not look like it! ...