I got a call from one of the agents offering me a new cellphone contract, We concluded the deal and i was made to believe that the phone will be delivered this week even today i have nt received any feedback from virgin mobile and what makes me angry is the fact that i gave my banking details. The ...
On the 4th November I submitted a claim. When I sent an e-mail for feedback on the 12th to Marc and Insurance queries, no one replied, or phoned back. I also asked if there is anything else they need. No response. I want to know when the claim will be released and reflecting in my account. ...
I have been trying to cancell my Vodacom contract for the last 2 weeks. First Vodacom kept on asking for more documentation after we already provided them with the documentation required (as were specifically stated on the Vodacom Customer Care email) Vodacom has delayed the process of cancelation ...
HOW MANY VODACOM CUSTOMERS ARE BEING BILLED A FEW HUNDRED RANDS EVERY MONTH FOR CONTENT SERVICE CELLSPICE AND ARE UNAWARE?? VODACOM HAS BEING BILLING ME R7 EVERY DAY TO MY 3G, FOR A CONTENT SERVICE THAT I HAVE NEVER SUBSCRIBED TO. WHEN I CONTACTED VODACOM TO CREDIT MY ACCOUNT THEY ASKED ME TO ...
I have not had an Vodacom account from 2009-2010 and to my shock i whose ITC listed 2012 and only came to know of it today after applying for an account, After calling MBD 2ce refering me back to Vodacom 2ce they could give me know information after speaking to a 3rd person at Vodacom hoe whose ...
Arrived on holiday in a great mood looking forward to my trip. Stopped at the MTN store as I am a new customer to MTN. I ask for 1 gig of data and airtime i also ask Harold to please assist with putting the data onto my phone as I am new to the network. He hesitantly assisted. He was so sour and ...